Secure connection · AES 256-bit encryption
Remote Support
A PTECH technician connects to your computer in under a minute. You see everything they do, in real time. Secure, fast, no travel needed.
Download the application
Choose your operating system. The technician will guide you from there.
How does it work?
1
Contact us first
Call us or send a message. We schedule the session together.
2
Download the application
Click the button for your operating system below.
3
Launch the application
Run the downloaded file. No installation required.
4
Share your ID
Give the technician the 9-digit ID displayed in the application.
5
Authorize the connection
Accept the connection request — you see everything the technician does.